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Frequently asked questions​

How do I test my integration without affecting production data?​

Use the sandbox environment:

  • Sandbox API docs: https://docs.cve.btx.banqup.com/
  • Sandbox BTX: https://app.cve.banqup.com
  • Get sandbox credentials from CVE Developer Portal

Can I use the same credentials for multiple applications?​

It's recommended to create separate credentials for each application:

  • Better security (credentials can be revoked independently)
  • Easier troubleshooting
  • Separate rate limits
  • Clear audit trails

How do I increase my rate limits?​

Contact your Banqup partner manager to discuss:

  • Your use case and expected traffic
  • Current rate limit issues
  • Business plan upgrade options